UPDATE: PS3 Missing Friend List Issue

UPDATE:  It would appear that the PS3 missing friend list issue is, as suspected, a PSN one which is resolving itself.  When I logged back in this morning my friend list has returned and I am no longer ‘Billy no-mates’.  We’ve had reports of numerous fixes that can be attempted (from changing your availability status and signing out and back in again to PSN, to the more extreme PS3 database rebuild), but (in my experience at least) these are not necessary.  We’ve also been informed that this was in fact not just a UK and Ireland issue, with users in the wider EU and US impacted; still no official comment from Playstation EU to us though.  Tell us about your experience in the comments section!


ORIGINAL:  PS3 users in the UK and Ireland are currently flocking to Twitter to complain that their friend list has disappeared; I’m one of them…  The problem is not total as several people in the UK on my list are currently online without any issues and can see me signing in and out repeatedly, as I hope the problem will miraculously fix itself when I press the matter.

Some people are supposing in online forums that this is related to GTA V and the recent 1.04 patch; my personal feeling is that this is a PSN issue, and the fact that many people have been playing the world’s best selling game of all time when it’s happened is a staggeringly plausible coincidence.  The recent debacle surrounding the shaky launch of GTA V has left it open to criticism that it might not have otherwise received if all had been plain sailing; if MI6 suggested it could launch WMDs within 45 minutes, I would expect war to be declared on R* at the moment.  That said, being a professional scientist I reserve the right to have my hypothesis disproven.

PSN lost friends

We have reached out to Playstation EU for an official comment.

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Former DJ, now a freelance scientist, writer, gamer and father.

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  1. Landon October 18, 2013 11:16 pm  Reply

    I’m in the US and this is happening to me too. Just signed in a few minutes ago to find my sniffs friends list missing.

    • Matt October 18, 2013 11:18 pm  Reply

      It’s not good news is it? I don’t want to switch my PS3 on cos I know it’ll have auto-updated with the patch today.

  2. Tom Ato October 18, 2013 11:32 pm  Reply

    Same thing happened to me, however I found a quick fix for the issue.

    Try deleting your profile comment (Leave it blank), then sign out and sign back in again. It should then display your friend list correctly.

    No idea what’s causing the issue but the above fix worked for me and a few of my friends.

    • Aimee December 17, 2017 6:20 pm  Reply

      OMG thank you it worked!

  3. PSNUser October 18, 2013 11:34 pm  Reply

    To fix quickly…

    1. restart PS3 in Safe Mode.
    2. Select Rebuild Database.
    3. wait for reboot and all should be well again.

  4. PSN User October 19, 2013 1:49 am  Reply

    Guys, it’s just a PS3 glitch.
    These things happen all the time.
    I know it could be disturbing, but I trust PSN and Sony. I am also a fan of PSN and its products.
    This issue is happening to me also.
    But I am sure PSN will fix it.
    Don’t worry guys.

  5. eric October 19, 2013 2:23 am  Reply

    Same happened to me and I did what tom ago said and it was fixed thank you man

  6. eric October 19, 2013 2:24 am  Reply

    Tom ato*

  7. wbh1138 October 19, 2013 4:58 am  Reply

    I just rebooted my PS3 and my friend’s list came back

  8. Connor October 19, 2013 2:52 pm  Reply

    I wouldn’t be surprised if it’s something to do with PS4 increased Friends List and Sony are messing around in the background. I personally didn’t have an issue yesterday with it but regularly have issues with people not showing as online even when I know they are.

  9. Genocide Kommando October 21, 2013 8:48 pm  Reply

    I’m in Portugal and this happened to me yesterday. After a few login logouts it came back. Tonight its zero friends again. WTF Sony?

  10. Max December 26, 2013 11:27 pm  Reply

    This happened to me right now as soon as i downloaded the season pass for cod ghosts i don’t know are u guys experiencing the same thing

  11. lilbillyjoe14 December 27, 2013 12:36 am  Reply

    help please cant see my freinds on online on freinds list

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